Returns & Exchanges

At SHEEPDOG, we stand behind our high-performance electronics with a 30-day satisfaction guarantee. If your gear doesn't meet your tactical or technical expectations, we offer streamlined returns and exchanges to ensure you stay mission-ready.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare Hardware

  Pack the device in its original packaging including all cables, manuals, and accessories to ensure a full refund and prevent damage during transit.

• 3.
  Label and Ship

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the device's condition and serial number, your refund or replacement will be processed within 3-5 business days.